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15 Frequently Asked Questions

1. What happens if my event has been postponed, rescheduled or rained out?
2. What is your contact information?
3. Can I cancel my order for any reason?
4. Once I find the tickets I want to purchase, how do I order them? What methods of payment can I use?
5. What is the CSC/CVV code on credit cards?
6. Will all of my seats be together?

7. If I purchased tickets for a contingent event that will not be played, will I receive a refund?
8. How are you different from StubHub and other websites that sell tickets?

9. How do I pick up tickets at will call or a ticket kiosk?

10. Where do the tickets come from?

11. Is it possible to purchase an odd number of tickets?
12. What if an event is cancelled in its enitrety and has not been rescheduled?
13. Why haven't I received my tickets yet?
14. What do I do if my tickets are lost, damaged or stolen?
15. I have received my tickets but someone else's name is on them?